Refund policy
REFUND POLICY
Refund Policy – Wellness Co.
At Wellness Co., customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below.
Returns
We accept return requests within 7 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition.
- The product must be returned in its original packaging.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
We do not accept returns for:
- Used products
- Products damaged due to misuse
- Items returned without original packaging
- Products purchased during special promotions or clearance sales
Damaged or Defective Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photographs of the product and packaging.
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Cancellation
Orders may be cancelled before shipment. Once an order has been shipped, cancellation requests cannot be accepted.
Contact Us
For refund or return requests, contact:
Wellness Co.
Email: wellnesscopvt@gmail.com